FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
- - the carton has not been opened, and the packaging label is uncut.
- - with a receipt
- - is within 30 days of purchase
Please ship the product back in its original unopened carton. A refund will be issued for the product only, excluding shipping cost. As well, a 10% restocking fee will be applied from the refund amount. Please note all refunds are processed through Paypal, as a result there will be a delay from when the refund is issued, to when it is shown on your statement. If you are planning on returning the product, or have further questions, please contact us at firstname.lastname@example.org.